Terms & Conditions
Effective Date: September 2025
1. Introduction
Welcome to HerTale. These Terms & Conditions govern the use of our services. By using our website or ordering meals, you agree to follow these terms.
2. Orders & Payments
- All orders must be placed through our official website or application.
- Payments are processed via secure third-party gateways.
- Orders will be confirmed only after successful payment.
3. Delivery
- We aim to deliver within the promised time frame, but delays may occur due to traffic, weather, or other unforeseen reasons.
- You agree to provide accurate delivery details. Incorrect details may result in delayed or failed delivery.
4. Cancellations & Refunds
- Orders may be cancelled within 15 minutes of placement.
- Refunds will be processed as per our refund policy and may take up to 7 business days.
5. Use of Website
- You agree not to misuse our website or interfere with its services.
- Unauthorized access, fraudulent activity, or spreading harmful content is strictly prohibited.
6. Limitation of Liability
HerTale will not be liable for indirect, incidental, or consequential damages that result from using our services.
7. Intellectual Property
All content, including text, images, and branding, is owned by HerTale. Unauthorized reproduction or distribution is not permitted.
8. Changes to Terms
We may update these Terms & Conditions from time to time. Continued use of our services means you accept the updated terms.
9. Contact
- HerTale Support Team
- Email: contact@hertale.com
- Address: [Insert Registered Address]